The Finance Department prepares and collects billings for water and sewer service provided by the Village. Bills for residential service and bills for commercial service are mailed monthly and may be paid with cash, check, money order, or major credit card.
Residents receive Lake Michigan water and are billed monthly by the Village. New residents are required to return a completed water/sewer application to the Finance Department no later than 10 days after closing or lease date. Real estate closing documents or a lease contract, along with a photo I.D. must be presented with the application as proof of name and residency.
A $100.00 deposit is required for all tenants applying for water/sewer service. New service must be established in person by the property owner or tenant. Service will not be established over the phone or through the mail. A $60.00 non-refundable application fee is required.
Bills are mailed on the first day of the month, unless the first day is a weekend or holiday; then the bills are mailed on the next business day. Bills are due on the 20th day of the month. Bills not paid by the due date are considered late and the account is sent a shut-off notice that includes a 10% late penalty.
If the account is not paid within 20 days after the bill date, a shut-off notice is mailed to the residence with payment due in full by the 10th day of the following month to avoid disruption of service. After the shut-off notice is mailed, the only acceptable method of payment is cash, money order, or major credit card. Personal checks will not be accepted.
The shut-off day fee of $75 and past due balance must be paid in full before water service will be reinstated. Water service will be restored no later than the next business day after payment is received, Monday through Friday between the hours of 7 AM to 2:30 PM. No water will be reinstated on Saturday, Sunday, or Village observed holidays. Payments made after receipt of a shut off notice must be in cash, money order, or credit card. Delinquent bills cannot be paid with personal checks after the shut off notice is issued.
Contact the Finance Department at (708) 206-3365 regarding any questions pertaining to water and sewer service and billing.
Access ONLINE bill payment here.
Enroll in Direct Debit and have funds automatically withdrawn from your account each month to pay your water bill.
Pay your utility bill in-person at Village Hall, 2020 Chestnut Road, by visiting the Finance counter on the first floor during normal business hours, or by dropping off your payment in the silver drop box just steps outside of the south doors of Village Hall.
Please note that Village Hall business hours for bill pay are 8 AM to 5 PM Monday-Friday and 9 AM to 12 PM. Saturdays. Please also note that residents opting to use the outside drop box should only include checks or money orders.
Send your payment via regular mail by using the envelope included with the water bill. Checks and money orders only.